Program Intoduction and Start

• Moderator: William Neeley, MD, Medical Director of Laboratories, Detroit Medical Center, Detroit, MI
  
  Instructor: Mark Jamrog, President and CEO, SMG Group, LLC, Edwardsburg, IN

Session Led by Mark Jamrog, with 18 key discussion topics: A few topics include:

• Demystifying "Lean" and "World Class Performace"

• How it works and why it works, particularly for clinical laboratories

• Five fundamentals to master and achieving standardized work models

Case Study: Fairview University Medical Center Laboratories

• Rick Panning, Administrative Director, Laboratory Services, Faiview Health System, Minneapolis, MN

Questions & Answers

• Moderator: William Neeley, MD, Panalist: Mark Jamrog, Rick Panning

Summary, Conclusions, and Recommendations

• William Neeley, MD

Official End of "Turbocharge Your Laboratory's Performance"