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Lewis Dark: Clinical Labs Discover Benchmarking
In our many years of service to the clinical lab industry and pathology profession,
The Dark Report has consistently been first to identify important trends and explain their relevance to those responsible for managing the nation's
laboratories.
Back in 1995, we predicted that the (then) three blood brothers would strive to obtain
exclusive managed care contracts with the nation's largest health insurers, but that the challenges of properly servicing these contracts and making money would prove
to be daunting. Certainly the big national contracts signed by SmithKline Beecham Clinical Laboratories at below-cost pricing played a key role in its eventual
sale to Quest Diagnostics Incorporated in 1999.
In 1997, we were the first to tackle the reality of total laboratory automation (TLA). Vague and
unsupported pronouncements made by many vendors and their first-generation clients in lab meetings and seminars made it seem like TLA was the wave of the future
for progressive labs. It was The Dark Report that challenged this perception and demonstrated that the earliest TLA installations were struggling to fulfill the
financial and operational expectations established in advanced. Many clients and readers of The Dark Report have thanked us for helping them understand the
limitations of TLA technology at that time.
In 1998, The Dark Report was first to publicly connect the tidal wave of hospital mergers
and acquisitions to the subsequent consolidation of hospital laboratories. This analysis allowed many shrewd lab administrators and pathologists to better position their
lab organization for the inevitable consolidation projects that were pushed upon them,
In 2002, The Dark Report will cover an important, still-evolving trend in clinical laboratory
management. It is performance bench-marking. Hospital lab administrators and pathologists are turning to a variety of new tools for measuring operational performance and the quality
of services provided, both in the integrity of test results and how lab customers perceive the lab's performance. For all of us here, this is welcome news. It is another step
forward in the management sophistication of the clinical lab industry. Increasingly, the nation's lab leaders are willing to look for management tools used outside healthcare. That
can only lead to further improvements in how clinical laboratories are organized and deliver testing services.
Path Trends for 2002 Show Future Direction
Our biannual pathology profession review reveals which market
forces are at work
CEO
Summary: Even as pressures to squeeze costs and consolidate within the pathology profession ease, a different set of market trends is exerting influence. Collectively, these
trends portend the end of the small pathology group's dominance of its local healthcare marketplace. It will become increasingly important for successful pathology groups to offer
a full range of pathology subspecialty expertise.
Histology Lab Goes Mobile To Serve Customers On-Site
Palm Beach Pathology Builds Market Share
CEO
Summary: During the 1990s, pathologists at Palm Beach Pathology recognized that more and more procedures were being done in ambulatory surgery centers and physicians' offices. To maintain access
to these patients, Palm Beach Pathology developed a strategic marketing plan with a unique feature: a mobile laboratory that could process specimens at the clients' site and provide
referring doctors with a fast diagnosis. Although the mobile lab is not a profit center by itself, it has helped Palm Beach Pathology build market share and develop new accounts with
key providers in its service area.
Patent Access Limits Rapid HIV Testing in USACompanies developing rapid HIV tests for US are unable to obtain rights to use HIV-2 virus
CEO
Summary: Diagnostic manufacturers will begin to face the technology that has dogged pharmaceutical companies in recent years. Public health officials and the military are unhappy with how Bio-Rad and its
HIV-2 licensees have failed to provide the United States with a rapid HIV-2 test.
Lab Industry Briefs:
Pacificare Begins Serious Restructuring to Shift Emphasis:
Medscape Sells its Internet Portal Business to WebMd:
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