The Dark Report's Latest Audio Conference

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Achieving Financial Success with Hospital Laboratory
Outreach: Six Proven Ways to Boost Net Revenue

How to dramatically increase clean claim submissions and reduce bad debt



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YOUR PRESENTERS:

Kathleen A. Murphy, PhD, CEO, Chi Solutions, Inc.

Larry Siedlick, CEO, The ARx Group

Justin M. Clark (Moderator), Director of Operations,
THE DARK REPORT

Kathleen M Murphy
Kathleen A. Murphy
Larry Seidlick
Larry Siedlick

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Survey after survey says that a consistent weakness of hospital laboratory outreach programs is a billing and collections department that leaves big money on the table.

In fact, one major survey shows a full 72% of lab outreach programs admitted having serious collection problems that result in low net revenue, high bad debt, and internal inefficiencies. If this describes your laboratory outreach program, here's some good news for you.

You can measurably improve the performance of your lab's billing and collections team, which in turn can directly increase net collected revenue while boosting your lab's cash flow and operating margins.

There are simple and highly effective strategies your laboratory outreach billing and collections department can quickly implement to:

  • Produce more clean claims that are paid on first submission.
  • Collect surprisingly large amounts of bad debt.
  • Generate substantial increases in net revenue and cash flow.

You know what increased revenue and cash flow could mean to both your laboratory outreach program and your parent hospital: It lets you offset years of declining inpatient testing and reduced reimbursement for many lab tests. More important, it helps ensure the financial sustainability of your laboratory outreach program.

The cornerstone of financial success is an effective billing and collections system. But do you know what a good system should include? And what should it not include? And are you up to date on the newest and best possible billing and collections procedures for your outreach program?

Get answers to these questions and more when you register to attend the latest Dark Report and DarkDaily.com audio conference "Achieving Financial Success with Hospital Laboratory Outreach: Six Proven Ways to Boost Net Revenue" on Wednesday, August 24, 2011. Listen as two experts detail key concerns in laboratory outreach billing and offer strategies for creating an effective system for your lab.

In this information-packed 90 minutes, you'll get sound advice on how to improve your lab's collections procedures from the following two experts:

First up is Kathleen Murphy, PhD, CEO of Chi Solutions. She'll help you better understand why your lab may be having trouble collecting its outreach revenue-and what you can do about it. You'll learn how to identify and avoid possible weaknesses in your billing processes. At the end of this session, you'll come away with several possible collection strategies and how to prioritize them so your lab gets the most "bang for its buck."

Our second speaker, Larry Siedlick, is CEO at The ARx Group. He'll provide details on the techniques your lab can use to improve the financial success of its outreach programs. Laboratory leaders at all levels will come away with a better understanding of billing best practices and how these could translate into better financial results for your lab.

Register today and get the most up-to-date information on how to develop billing processes that will improve collections and generate increased revenue and profitability for your lab's outreach program.

And don't forget: You can have everyone on your lab team participate with you. For just one registration, you can all listen, learn, and get personalized answers to questions about your lab's unique needs. Register now to guarantee your participation.

THE DARK REPORT AUDIO CONFERENCE AT A GLANCE

DATE: Wednesday, August 24, 2011

TIME:
1 p.m. EDT; 12 p.m. CDT; 11 a.m. MDT; 10 a.m. PDT

PLACE:
Your telephone or speakerphone

COST:
$195 per dial-in site (unlimited attendance per site) through 8/12/11; $245 thereafter

TO REGISTER:
Click here or call 1-800-560-6363 toll-free

  • Strategies and tactics for addressing common weak spots in lab outreach billing operations.

  • How to determine what a bad outreach program could be costing your lab—and how to turn things around.

  • Improving your validation processes and the best strategies for following up on denied or unbilled claims.

  • Common reasons for poor collections and how to fix them.

  • How to improve your lab’s collections processes.

  • The competencies necessary to create an effective billing process.


    …and much more!

How to Register:
1. Online
2. Call toll free: 800-560-6363.

Your audio conference registration includes:

  • A site license to attend the conference (invite as many people as you can fit around your speakerphone at no extra charge)
  • Downloadable PowerPoint presentations from our speakers
  • A full transcript emailed to you soon after the conference
  • The opportunity to connect directly with our speaker during the audience Q&A session

    Register Now! Or for more information, call us toll-free at 800-560-6363.

Distinguished Faculty:

Kathleen M MurphyKathleen A. Murphy, PhD is CEO of Chi Solutions, Inc. She has more than 25 years of progressively responsible experience in diagnostic services management and consulting. As Chi's senior executive, Dr. Murphy oversees complex engagements involving strategic options development, operations optimization, consolidation, and outreach program implementation. Helping hospitals compete with independent laboratories and imaging centers is a personal passion of Dr. Murphy's. A speaker and author on the topics of outreach trends, operations improvement, and laboratory accreditation, she also directs the annual performance and publication of Chi's Comprehensive National Laboratory Outreach Survey. Dr. Murphy's education and training is primarily as a scientist. She received her PhD in microbiology from the University of North Dakota and has completed executive education at Dartmouth and Harvard Business School.




Larry SeidlickLarry Siedlick is CEO of The ARx Group, a company that provides laboratory billing and revenue-management services to hospital outreach laboratories, pathology groups and independent laboratories throughout the U.S. Previously he was CEO of Sunrise Medical Laboratories, which he co-founded in 1972. Mr. Siedlick has more than 35 years of executive-level experience in the laboratory industry. He is a former chairman of the New York State Clinical Laboratory Association and has been a strong voice for adequate reimbursement for laboratories at both the state and national legislative level. Mr. Siedlick is a member of the Healthcare Financial Management Association (HFMA), the Healthcare Billing and Management Association (HBMA) and the Clinical Laboratory Management Association (CLMA). He has spoken at numerous laboratory conferences, business conferences and corporations in the U.S., Canada and the United Kingdom and his management and business strategies have been the subject of several professional publications.


Yes, i want to register Now!


 

ACCENT® Continuing Education Credit
The American Association of Clinical Chemistry (AACC) designates this program for a maximum of 1.5 ACCENT® credit hours towards the AACC Clinical Chemist’s Recognition Award. AACC is an approved provider of continuing education for clinical laboratory scientists in the states of California, Florida, Louisiana, Montana, Nevada, North Dakota, Rhode Island, and West Virginia.

 

 

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