Creating
Patient Requisition Forms
That Dramatically Increase Market Share and Profitability
Learn
how simple changes to your forms can improve
both revenue collection and patient satisfaction!
YOUR
PRESENTER: Jackie
Ready,
Director of Patient Services, PSA, LLC Laura
Edgeworth,
HTL (ASCP), CPC-Manager of Coding Compliance, PSA, LLC Moderated By: Justin Clark, THE DARK REPORT
Uncollected revenue is the bane of every laboratory and pathology
group in the United States. And the deck is stacked against labs
like yours because reimbursement cutbacks and payer policies that
unnecessarily reject claims are making it tougher to collect all
the money due your lab.
But there are ways to increase your collections. Winning
labs and pathology groups have learned that submitting clean claims
makes getting full reimbursement faster and easier. Now you can
learn the secrets of their success: That attacking collection
problems from the start and working closely with client-physicians
and patients helps them get accurate billing and collection information
when a test is requested—not after a claim has already been
submitted.
Seems simple, doesn't it? But it can more of a challenge than
it sounds.
Most collection issues are the result of inaccurate patient
or insurance information that labs get from referring physicians.
Unfortunately, because labs seldom work directly with patients,
they depend on physicians and their staff to provide the information
that labs need to accurately bill—and collect from—patients
and insurance companies.
Too many labs simply write off denied claims as bad debt rather
than spend the extra time to correct and re-submit them. Do this
and your lab won't collect all the money to which it's legally
entitled—not the kind of impact you want to have on your
bottom line, especially now.
But now there's a chance for you to learn and master the same
secrets of success that are used by some of the nation's most
effective laboratory billing and collection experts.
Whether you're a practice manager, pathologist, billing manager,
or anyone involved in collecting revenue for a lab, you won't
want to miss the latest DARK REPORT audio conference, "Creating
Patient Requisition Forms That Can Dramatically Increase Market
Share and Profitability," on Wednesday, March 18, 2009.
Listen as our panelists-two experts from Pathology Service Associates
(PSA)-provide you with powerful insights, proven techniques,
and simple processes that will not only increase your collections,
but will also help you provide better customer service to your
patients.
The key to improving the performance of your lab's billing and
collections program is to get clean and complete data from
referring physicians. An easy-to-use requisition form helps, so
our experts will show you some of the latest design innovations
to help you create a test requisition form that will get you the
information you need. You'll also learn how to customize your
form for different physician specialties and still adhere to federal
and state compliance requirements.
And there's more! Using lab case histories that take you through
the process step by step, you'll learn how a better-designed and
more organized requisition form can help your laboratory generate
more new customers, more specimen referrals and physician-clients.
You'll also learn how to file clean insurance claims the first
time, every time. Think of the resources you'll save when you
stop pulling up old claims, correcting them, then re-submitting
them to payers. This keeps your customers happy, too, because
they won't be hit with bills that should have already been paid
by their insurance companies!
In short, PSA experts Ready and Edgeworth will help you understand
the benefits of a well-designed requisition form and how it can
help improve your lab's collections.
This
is a "can't-miss" opportunity to learn everything
you need to increase your collections and improve relationships
with your patients and referring physicians. Register
today to guarantee your participation. It's your opportunity
to learn the latest and best techniques for designing effective
lab test requisitions that are compliant, customer-friendly,
and boost your lab's collected revenue.
Best of all, you and your entire team can participate in this
audio conference for one low flat fee per dial-in site. You can
even ask your own questions and get advice from our expert tailored
to your specific needs when we open up the phone lines to live
Q&A from the audience.
DATE:
Wednesday,
March 18, 2009
TIME: 1 p.m. EST; 12 p.m. CST; 11 a.m. MST; 10 a.m.
PST
PLACE: Your telephone or speakerphone
COST: $245 per dial-in site (unlimited attendance
per site)
TO REGISTER:Click
here or call 1-800-560-6363 toll-free
For one low price—just $245—you and
your entire team can take part in this fast-paced, insightful
web conference. Best of all, you’ll be able to connect personally
with our speaker when we open up the phone lines for live Q&A.
Here’s just some of what you’ll learn during this
insightful 90-minute conference:
Why
your existing test requisition form fails to deliver the information
you need to submit accurate and complete claims at first submission.
Proven ways to enhance your requisition form to make it physician—and
patient—friendly.
The simple—but critical—elements every requisition
form must have.
The easy processes you can implement to help identify and
educate those physicians who submit requisitions with missing
or inaccurate data.
Important ways to monitor payer denials and identify trends
on the back end.
…and much more!
HOW
TO REGISTER: 1.
Online
2. Call toll free: 800-560-6363.
Registrations accepted until Wednesday, March 18, 2009, noon EST.
Cancellations
before 5:00 p.m. EST on Monday, March 16, 2009 may receive a full
refund less a $25 service charge.
Your web conference registration includes:
A
site license to attend the conference (invite as many people
as you can fit around your speakerphone at no extra charge)
Downloadable PowerPoint presentations from our speakers that
you can distribute to anyone listening at your location.
A
full transcript emailed to you soon after the conference
The
opportunity to connect directly with our speaker during the
audience Q&A session
Distinguished Faculty:
Jackie
Ready is Director
of Patient Services for Pathology Service Associates (PSA),
LLC-A MED3OOO Company. She is responsible for ensuring that
all patient and client calls are handled in a professional
and efficient manner. Ms. Ready came to PSA in 1999 from Palmetto
Government Benefit Administrators where she worked in the
claims processing division. In her second year with PSA, Ms.
Ready helped implement a National Patient Service Center.
With primary focus on patient advocacy, she created a patient-friendly
website and IVR system and continues to improve the service
PSA provides its patients and clients. With extensive training
and quality coaching, the Patient Service Center focuses on
the patient experience to ensure PSA is consistently satisfying
its patients’ needs.
Laura
Edgeworth
is Manager of Coding Compliance at PSA, LLC-A
MED3OOO Company. She works closely with pathologists nationwide
to identify and address pathology CPT coding issues. Laura
has more than 10 years of experience in the pathology industry
and is recognized as a Certified Professional Coder by the
American Academy of Professional Coders. Ms. Edgeworth worked
as a certified histotechnologist prior to joining PSA in 2003.
This led to her interest in pathology coding, which is in
addition to her work in laboratory regulations and compliance.
Her responsibilities include managing PSA’s Coding Compliance
Department and providing pathologists with education and training
that helps improve report documentation and CPT coding skills
thus minimizing the risks associated with over-coding, under-coding
and insufficient documentation.
